Terms & Conditions
Last Updated: 01/01/2026
Website: anayoungart.com
Artist: Ana Young
1. Overview
This website is operated by Ana Young. Throughout the site, the terms “we”, “us” and “our” refer to the artist. By visiting or purchasing from this website, you engage in our “Service” and agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of this website.
2. Intellectual Property
All artworks, images, designs, branding, and written content on this website are the intellectual property of the artist. Unless explicit written permission is granted, you may not:
Reproduce, copy, sell, or redistribute any artwork
Use artwork commercially
Claim artwork as your own
Purchasing artwork does not transfer copyright. You are purchasing the physical item only, unless otherwise stated.
3. Commissions
If you request a custom artwork:
A non-refundable deposit may be required to begin work.
Estimated completion times are provided as guidance and may vary due to the artistic process.
The artist retains the right to refuse commission requests.
Once a commission is completed and approved, no major revisions may be requested without additional charges.
4. Pricing & Payment
All prices are listed in pounds and may be updated at any time without notice. Payment must be completed before orders are shipped or digital licenses delivered.
5. Shipping & Delivery
Original artwork and prints are packaged with care.
Delivery times vary by location.
The artist is not responsible for delays caused by postal or courier services.
Any import duties or customs fees are the responsibility of the buyer.
6. Returns & Refunds
Because artworks are unique, all sales are final. Returns are only accepted if the artwork arrives damaged. In such a case, the buyer must:
Contact us within 7 days of delivery
Provide clear photographs of the damage
Keep original packaging
We will determine whether a replacement, repair, or refund is appropriate.
7. Digital Downloads & Licensing
Digital files provided (e.g., wallpapers, prints, design assets) are licensed for personal use only, unless stated otherwise. You may not resell, modify for resale, or use in commercial projects without written permission.
8. Privacy
Any personal information submitted (such as email or shipping address) will be used only for communication and order delivery, and will never be sold or shared.
9. Website Availability
We reserve the right to modify or discontinue the website or services at any time without prior notice.
10. Contact Information
For questions about these Terms & Conditions, please contact:
Email: Anayoungart@mail.com
Returns & refund policy
Last Updated: 01/01/2026
Artist: Ana Young
Contact: Anayoungart@mail.com
1. Overview
Each piece of artwork by Ana Young is created, printed, and packaged with care. Because all artworks are unique or made to order, all sales are final unless the item arrives damaged. This policy explains when and how refunds or replacements may be issued.
2. Original Artworks & Prints
All sales of original paintings, custom commissions, and limited-edition prints are considered final once payment has been received. We do not accept returns or exchanges due to:
Change of mind
Personal preference (color, size, fit, etc.)
Delays caused by postal or courier services
However, exceptions are made for damaged or defective deliveries (see below).
3. Damaged Items
If your artwork arrives damaged, please contact us within 7 days of delivery at Anayoungart@mail.com with:
Your full name and order number
Clear photos of the item and packaging
A brief description of the issue
Once verified, we will:
Offer a replacement (if available), or
Issue a partial or full refund, depending on the situation
You may be asked to return the damaged item before a refund is processed. Return shipping costs for damaged items will be covered by the artist.
4. Commissions
Custom or commissioned artworks are non-refundable, as they are created specifically for you. A non-refundable deposit is often required to begin work. If there is a mistake or miscommunication on the artist’s part, we will work to resolve the issue fairly.
5. Shipping & Returns
Buyers are responsible for providing an accurate shipping address.
We are not responsible for items lost due to incorrect address entry.
For returns (when approved), items must be sent in their original packaging and protected to avoid further damage.
6. Processing Time for Refunds
Approved refunds will be processed within 5–10 business days using the same payment method used for the purchase. You will receive a confirmation email once your refund has been issued.
7. Contact Information
For questions or refund requests, please reach out to:
Email: Anayoungart@mail.com